Welcome to Andaman Flint. These Terms & Conditions govern the use of our website and the booking of travel services, packages, accommodations, transfers, sightseeing and activities offered by us.

By making a booking with Andaman Flint, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

1. Booking & Confirmation

• All bookings are subject to availability and confirmation.
• A booking will be considered confirmed only after the required advance payment has been received and confirmation has been issued by Andaman Flint.
• Prices and availability may change until the booking is confirmed.
• The person making the booking is responsible for providing accurate passenger and contact details.
• Any error in the information provided at the time of booking may result in additional charges.

2. Package Price

• Package prices are based on the inclusions mentioned on the respective package page or quotation.
• Prices may vary depending on travel dates, hotel availability, ferry availability, vehicle category, seasonal demand and other operational factors.
• Any service not specifically mentioned under Inclusions will be considered excluded.
• Government taxes, entry fees, permits or other charges, where applicable, will be communicated during the booking process.

3. Payment Terms

• An advance payment may be required to confirm the booking.
• The remaining balance must be paid within the payment timeline communicated by Andaman Flint.
• Failure to make payment within the specified timeline may result in cancellation of the booking.
• Bank/payment gateway charges, if applicable, may be payable by the customer.

4. Cancellation & Refund

• Cancellation requests must be submitted to Andaman Flint in writing.
• Cancellation charges will depend on the cancellation date, hotel policies, ferry policies, activity operators and other service-provider terms.
• Certain bookings may be non-refundable or partially refundable.
• Refunds, where applicable, will be processed after deduction of applicable cancellation charges and non-refundable amounts.
• No refund will normally be provided for unused services, missed transfers, late arrival or voluntarily shortened trips.
• The applicable cancellation and refund policy will be communicated at the time of booking wherever specific supplier conditions apply.

5. Itinerary Changes

• Andaman Flint reserves the right to modify the itinerary when required due to weather conditions, ferry schedules, operational issues, government regulations, safety concerns or other circumstances beyond our control.
• Any changes will be made with the objective of providing a safe and comfortable travel experience.
• Specific sightseeing locations may be changed or replaced depending on operational conditions and availability.
• The sequence of sightseeing may change without affecting the overall package inclusions.

6. Ferry & Inter-Island Transfers

• Ferry schedules are subject to availability, weather conditions and the operating company’s schedule.
• Ferry timings may change or be cancelled due to weather, technical issues, government regulations or other operational reasons.
• Andaman Flint is not responsible for delays or cancellations caused by ferry operators or circumstances beyond its control.
• Customers are required to follow ferry operator rules and reporting/check-in timings.

7. Hotel & Accommodation

• Accommodation will be provided according to the category mentioned in the confirmed booking.
• Hotel rooms are subject to availability at the time of booking.
• Check-in and check-out times are governed by the respective hotel.
• Hotel facilities, room categories and services may vary between properties.
• In case the originally selected hotel becomes unavailable, Andaman Flint may provide an alternative property of a similar category, subject to availability.

8. Transportation

• Vehicle type mentioned in the package is subject to availability.
• The vehicle category may be replaced with a similar category when required.
• Vehicle usage is limited to the itinerary and services mentioned in the confirmed package.
• Additional usage, extra sightseeing or additional transfers may attract additional charges.

9. Adventure & Water Activities

• Scuba diving, snorkeling, boating and other adventure activities are subject to weather, sea conditions, operator availability and safety requirements.
• Participants must follow all instructions provided by activity operators.
• Certain activities may have age, medical or other eligibility requirements.
• Andaman Flint may not be responsible for cancellation or modification of activities due to weather, safety restrictions or decisions made by the activity operator.

10. Travel Documents

• Guests are responsible for carrying valid government-issued identification and any other documents required for their journey.
• International travellers are responsible for carrying valid passports, visas, permits and other required documents.
• Andaman Flint is not responsible for problems arising due to incomplete or invalid travel documentation.

11. Personal Belongings

• Guests are responsible for their personal belongings, valuables, luggage, documents and electronic devices throughout the trip.
• Andaman Flint will not be responsible for loss, theft or damage to personal belongings unless caused by proven negligence on the part of Andaman Flint.

12. Delays & Missed Services

• Guests are responsible for arriving at airports, jetties, ferry terminals and other designated locations at the required reporting time.
• Andaman Flint is not responsible for missed ferries, sightseeing or transfers caused by late arrival, flight delays or circumstances attributable to the traveller.
• Additional costs resulting from missed services may be payable by the customer.

13. Force Majeure

Andaman Flint shall not be held responsible for failure or delay in providing services caused by circumstances beyond reasonable control, including but not limited to:

• Severe weather and natural disasters
• Cyclones, heavy rain or rough sea conditions
• Government restrictions or regulations
• Ferry or flight cancellations
• Strikes or transportation disruptions
• Political disturbances or civil unrest
• Epidemics or other public emergencies
• Technical failures or operational disruptions

In such circumstances, applicable refunds or adjustments will be subject to the policies of the relevant service providers.

14. Customer Responsibility

Customers are expected to:

• Follow local laws and regulations.
• Follow instructions provided by hotels, ferry operators, drivers and activity providers.
• Maintain appropriate behaviour at hotels, tourist attractions and public places.
• Take responsibility for personal health, safety and belongings.
• Inform Andaman Flint in advance about any special requirements that may affect the trip.

15. Website Information

• We make reasonable efforts to keep the information on our website accurate and up to date.
• Images used on the website are for illustrative purposes and actual hotels, rooms, vehicles, beaches, activities or facilities may vary.
• Package details, prices and availability may change without prior notice.
• Website content should not be considered a guarantee of availability of any particular service.

16. Complaints & Assistance

Any issue relating to accommodation, transportation, sightseeing or other services should be reported to our team as soon as possible during the trip so that we have an opportunity to assist and resolve the matter.

Complaints submitted after completion of the trip may be reviewed based on the circumstances and applicable service-provider policies.

17. Limitation of Liability

Andaman Flint acts as a destination management and travel service provider and coordinates services provided by hotels, ferry operators, transport providers, activity operators and other third-party service providers.

To the extent permitted by applicable law, Andaman Flint shall not be liable for losses, delays, cancellations or changes resulting from circumstances beyond our reasonable control or from the acts or omissions of independent third-party service providers.

18. Changes to Terms & Conditions

Andaman Flint reserves the right to update or modify these Terms & Conditions from time to time. The updated version will be published on this website and will apply to bookings made after the updated terms come into effect.

19. Contact Us

For questions regarding bookings, cancellations, payments or these Terms & Conditions, please contact:

Andaman Flint
KM Road, Near Kali Mandir, Prem Nagar, SVP,
South Andaman – 744103

Phone: +91 9679597466 / +91 9890006434
Email: reservations@andamanflint.com